Professional House Cleaning in Issaquah

Find more reviews on                           

When you’re looking for a helping hand, we’re happy to lend it exactly when you need it. Maybe you’re getting a surprise visit from family, have a home move coming up or are planning a big celebration. Whatever the reason, our expert green cleaners are on the job in Issaquah and ready to make your home sparkle.

It’s important to us that you feel comfortable with the cleaner you have in your home or office. We’re confident that the cleaner we send you is not only experienced, but has passed our rigorous selection process in which only two out of every ten applicants are chosen. They have also been personally selected for you based on the preferences and expectations you’ve provided us beforehand. When they’re in your home, we trust our cleaner is the right fit for you and your family.

Careful cleaning does take time and allows us to complete the quality cleaning experience we know you will appreciate. To further your satisfaction, we ask that you give us a detailed list of the tasks you’d like your cleaner to tackle and any special instructions concerning personal items in your home.

When we started providing cleaning services in Issaquah and other cities in the region, we made a decision. Our cleaners would only use eco-friendly cleaning products. We made this choice because it was clear to us that green, biodegradable products were healthier for you and your family. And of course, they are kinder to our environment.

Before we match you with our Issaquah cleaner, we would like to know a bit about you. During a short chat we’ll ask about your home and about your preferences and expectations when it comes to your home cleaning experience. We’d like to know if you have pets at home so that we would send a cleaner who is comfortable around them. Or, maybe someone at home has allergies. Also, if you’ve been dissatisfied with a prior cleaning experience, we’d like to know about that as well. These details are essential for us to know in order to give you the best possible cleaning service in your home or office.

To match you with the perfect cleaner, we consider two things: your preferences such as a cleaner who is comfortable around pets or one who speaks English fluently. Once we’ve narrowed our search based on your requirements, we select from those cleaners who live in your area. We want your cleaner to get to you on time — traffic permitting — and spend their time cleaning your home, not on the road.

When you invite people into your home to provide a service, it’s important to feel comfortable and confident that they are trustworthy. We know that your home is your private space where you and your family want to feel at ease. And it’s filled with personal belongings that you cherish. At Pure House Cleaning, we consider it a privilege to be invited into your home. We are careful to only select experienced cleaners with both the right professional skills and the right attitude. Only 20% of applicants make it through our selection process. We want to ensure that every cleaning experience with us is a positive one.

Once we have selected the best cleaner for you, we will offer you a range of possible start dates to choose from. You’ll simply pick the date that works best for you. Since we want you to know about your cleaner before your start date, we will give you a bit of background about them including their professional experience and personality. If you are comfortable with our choice, we’ll confirm your scheduled appointment and obtain a list of cleaning tasks you’d like your cleaner to do at their visit.

We also we’ll take your payment information at this time. We do not charge you until our service is completed, at which time you’ll get a confirmation of payment email from us.

Your cleaner will arrive on the scheduled day and time. If you are at home you’ll be able to meet them in person. Although that would be great, it’s not necessary and if you’d like you can arrange to give us your keys beforehand, give us access to a lock box or suggest another way for the cleaner to get your keys.

Paying for your service is simple. You can use any major credit card, including Visa, MasterCard or American Express. And if you feel like tipping your cleaner to show your appreciation, cash is the best option.

If you have advised us that you have pets at home, your cleaner has been specifically selected for you and will be comfortable around them. Please let us know if your pets are free to roam in your home. We will alert your cleaner so they will be aware and not accidentally let them out. It’s also important to advise us if there are any rooms that pets are not allowed to enter – the cleaner will do their best to ensure they stay out. If your pets are not stranger-friendly or have anxiety, we advise that you have them out of the home during our visit.

Allergies are an important factor to consider in cleaning your home. Effective green cleaning can play an important role in allergy management, while using the wrong cleaning products, like strong odorous chemicals, can pose a problem for allergy sufferers.
To help manage allergies in the home, we only use green cleaning products that have proven to be less irritating to allergy sufferers. We also use microfiber cleaning cloths and HEPA filtration systems in all our vacuum cleaners to lessen fine debris and dust that can become airborne and trigger allergies or asthma.

Our professional cleaners are selected with great care for their experience and their great respect for the homes and personal belongings of our clients. We also require them to follow specific guidelines with regard to certain types of belongings. Art hanging on walls and electronic equipment including computers, printers and TVs will only be dusted by our cleaners. Please advise us if there are any specific instructions you have regarding how items in your home should be cleaned. We’ll do our best to follow them.

Although a rare occurrence, accidents may happen. We are insured for damage to your belongings and you can view the full details of our coverage on our FAQs page. If anything in your home is damaged, we will do our best to repair or replace the item.

Our customer service team is on hand to answer your questions or schedule a cleaning service for you. Please allow a 30-minute window for your cleaner to arrive before or after your scheduled appointment due to traffic in Issaquah.

If you need to cancel a scheduled service, please call our customer service line at (206) 673-2282. We would appreciate your giving us 24 hours notice for cancellations.

In over eight years in business, we have always believed in providing high quality cleaning using products that are eco-friendly and kinder to you, your home and our environment. We source only products that are reliable from reputable brands including Method, Love Home and Planet. Plus, we continue to source new green eco home products as they become available.

We provide virtually all types of Issaquah cleaning services and will travel throughout the Issaquah and great King County area to deliver our outstanding house cleaning services.